About Your Stay
Checking In & Out / Access
We try to be flexible regarding check in times, but rooms need to be serviced prior to your arrival, this is normally done by 2pm, therefore normal check in is after 2pm and up to 11.30pm, later check in may be arranged with access to room keys via key safe.
Access (Getting In)
Upon booking, your room will be allocated and you will be sent confirmation by e-mail, this will include “How do we get in” instructions
At the gate call on the intercom, This connects to our mobile phone we will open the gate and meet you at The Barns, we may be a few minutes away but will be with you a quickly as we can.
There may be occasions access to rooms can be via a key safe, this will be by prior arrangement.
The guest car park is signposted, please park in the marked bays.
Rooms must be vacated by 11.00hrs on your day of departure. Please leave you keys and gate fob in the outside of your door lock, non returned keys and gate fob will be charged at £40.00
Any outstanding bills must be settled prior to your departure
The fob attached to your room key opens the gates they will open automatically when driving out, but when exiting on foot or bike and when coming back through the gates you will need to press the fob to open the gates.
Inside Your Room
Inside Your Room
is an information pack with survival instructions and phone contact numbers, please call us if you need any assistance throughout your stay with us.
This is located on your bedside cabinet; all freeview & radio stations are available.
This is located on the dressing table shelf.
Servicing of Rooms
Rooms are thoroughly cleaned between guest stays, towels are changed daily and bedding is changed mid-week when guests are staying for more than four days.
We have good WI-FI to all rooms, password is required and is found at the front of your room book
“TO EAT WELL IN ENGLAND YOU SHOULD HAVE BREAKFAST THREE TIMES A DAY” – SOMERSET MAUGHN
You may of course not be the most outgoing person in the morning, or maybe breakfast is some coffee and the morning papers, you may want to be allowed to start your day in the peace and quite of your room, this is fine and we can arrange something light if you wish.
However, if breakfast is what makes the difference between your normal working day and your Sunday’s and holidays, then come in & find your table in the Tuck Barn. All our food is sourced locally where possible and is of a high quality.
You can help yourselves to a range of hot and cold beverages, cereals, fruit & breads, toast & preserves. We have an extensive menu that of course offers traditional English breakfast foods but you make your Breakfast what you want it to be (go on be weird - what goes on at Breakfast stays at Breakfast)
Breakfast Pork Sausages
Charcuterie Meats with Olive Oil
Eggs (fried, poached, scrambled, boiled)
Spinach (Wilted) or seasonal veg as availible
Rice, Potato & Mixed Vegetable Sausages (Very Nice!)
Breakfast is served daily between 8:00am & 9:30am.
is served in the ‘Tuck Barn’ between 8:00hrs and 09:30hrs – early breakfasts can be catered for by prior arrangement.
If you have any special dietary needs, please just let us know in advance and we will accommodate. Whilst our kitchen is not dedicated vegiterian be assured we take all steps to maintain the integrity of meals prepared.
Terms & Conditions
To confirm your booking we require a deposit of £35.00 (this is non refundable) by credit or debit card, by paying this deposit you are entering a contract and agree to our booking terms and conditions, this also applies when you provide us with your credit/debit card details. The outstanding balance for your booking is automatically drawn 72hrs prior to your arrival
We cannot make allowances for late arrivals or early departures; all dates booked beyond the cancellation period (72 hrs) must be paid for. The change of booking dates or shortening of a reservation will be deemed as a cancellation, holiday insurance is therefore very strongly recommended.
Behavior of guests should not be excessive or rowdy and must not cause annoyance, distress or embarrassment to staff or fellow guests.
Any spillage or damage must be reported as soon as possible and we reserve the right to charge such damage or loss against the payment card provided, this can include any cancellation of bookings due to room or rooms being unfit to re let.
Smoking & Dogs Policies
Smoking is not permitted in any bedrooms or in the dinning room; you may smoke in the outside seating areas, but we would ask that you show consideration to guests that may prefer not to smoke
Well behaved, quiet and friendly dogs are welcome There is a charge of £10 per dog per night. This can be booked online.
Dogs must be kept on a lead and never left unattended in rooms
You should bring bedding for your dog and they are not permitted on chairs or beds.
Dog flea and worming treatments must be up to date before arrival.
Please wash and dry muddy paws using the tap outside the barn. Any poops should be picked up and disposed of in the bin in the car park.
Any damage caused by your dog should be reported as soon as practical. The guest will be responsible for any damage and additional cleaning.
We have a secure bike store – please ask on arrival
We can cater for evening meals for large groups, by prior arrangement
High Chairs & Cots
These are available upon request.
These are located at the rear of the car park – we encourage our guests to recycle as much as possible.
We are happy to accommodate groups, multiple room bookings they are only taken on the basis of the deposit and balance being paid for by the lead guest (organiser) If this is not the case then individual guests must make their own bookings in the normal manner
Non Registered Guests
Only those guests whose names are on the booking are permitted to stay overnight.